This page sets out the terms and conditions for participation in and use of information about The Uncomfortable Expedition (referred to as “we”, “us”, or “our”). By booking or participating in the programme, you agree to these terms.

Who We Are

The Uncomfortable Expedition is organised and delivered by Oxbridge Academy Courses, which designs and operates English as a foreign language educational programmes in partnership with accredited venues and vetted mentors.

Using Our Website & Services

You agree to use our website and services only for lawful purposes and in ways that do not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment. We may update, change, or remove website content at any time without notice.

Programme Participation

Your participation in the programme is subject to:

> Completing all required forms accurately and on time.
>Complying with our code of conduct and any safety instructions provided by staff.
> Holding valid travel documents and insurance as required.

Some elements of the programme (e.g., accommodation, excursions) are provided by third parties. These may have their own terms and conditions that will also apply.

Linking to Our Website

We welcome links to our website. However, you must not:

> Charge users to click on a link to our pages.
> Imply association with or endorsement by us without written permission.

Links from Our Website

Our site may link to other websites managed by third parties. We have no control over these sites and are not responsible for:

> The protection of any personal data you provide to them.
> Any loss or damage from your use of those websites.

Please read all terms, conditions, and policies on those websites before using them.

Use of Our Content

All programme materials, content, and resources (including text, images, and video) are protected by copyright and may only be used for personal, non-commercial purposes unless we provide written consent.

Disclaimer

While we make every effort to ensure our information and itineraries are accurate, we do not guarantee that:

> Content will always be current, secure, accurate, or complete.
> The programme will be entirely free from disruption due to circumstances beyond our control (e.g., transport delays, weather events).

We are not liable for any loss or damage arising from:
> Your participation in the programme.
> Use or inability to use our website or services.

This includes, but is not limited to, loss of income, business, data, goodwill, or any indirect or consequential loss.

We do not exclude liability for death or personal injury caused by our negligence, fraud, or any matter that cannot be excluded under applicable law.

Refunds & Cancellations

Our refund policy is detailed in your booking documents. Deposits are non-refundable except if the programme is cancelled by us. We strongly recommend comprehensive travel insurance to cover illness, cancellations, or other unforeseen events.

Health, Safety & Safeguarding

We collect relevant health and safety information prior to the trip to ensure we can provide appropriate support. Students must follow all safety guidelines provided.

Requests to Remove Content

If you believe any content we publish breaches copyright, contains sensitive personal data, or is defamatory, please contact us with the URL and explanation. We will review and respond to all requests.

Data & Privacy

We collect and process personal data in accordance with our Privacy Policy and Cookie Policy. By using our services, you agree to this processing and confirm that any data you provide is accurate.

Viruses & Security

We take reasonable precautions to protect our website and communications, but you are responsible for ensuring your own systems are secure. You must not attempt to gain unauthorised access to our systems or introduce malicious code.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

General

If any part of these terms is found invalid or unenforceable, the remaining terms will still apply. We may update these terms at any time; continued use of our services after changes means you accept the updated terms.

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Last updated April 2025